Can regular mystery customer checks solve all the channel management problems facing the businesses?
Can the targets of channel research and survey remain unchanged and apply to all industries? Is it unnecessary to take into account the different modes of operation of various businesses?
Can the original channel research ideas and methods be copied and used under the new O2O shopping behavior model?
Preparation for channel building
Cdevelop™ channel development
CAudit™ channel audit
CMonitor™ channel monitoring
SF™ terminal sales capacity research
BJ™ perfect experience
CDevelop™ helps to make corporate channel expansion more effective based on the original four-force model (attraction, trust, adhesion and sales capacity), as well as the characteristics of corporate channels.
We provide you with:
Consumers and brands
Tailor-made terminal competitiveness evaluation systems for businesses
Helping businesses conduct competitive evaluation, business district selection, site selection and store layout design
C.Audit™ helps businesses audit the effectiveness of various market expenses released through inventory check, terminal routine inspection, price inspection, designated model purchase, and verification of the authenticity of sales orders.
Experts with an industry background of extensive channel operations
Rich project experience in various industries (IT, home appliance, mobile phone, automobile, clothing and hotel)
A self-owned audit team covering tier 1 to tier 6 cities and radiating the towns
"C.AuditTM for Build new stores" helps businesses effectively manage store construction resources.
We provide you with:
Transformation of decoration and design elements into an assessable and quantifiable acceptance indicator system
A professional acceptance team covering tier 1 to tier 6 cities of China and radiating the towns
CMonitor™ monitors all users' touch points which cover the entire process of the terminal channel and runs through the entire process of sales, service and marketing of terminal operations.
Front-line operational staff of more than 5,000 members covering tier 1 to tier 6 cities and radiating the towns
A self-owned team of more than 1,000 members able to give feedback on terminal monitoring results within 24 hours and respond quickly to the monitoring needs of the headquarters
SF™ discovers and solves the transaction conversion rate problem through in-depth exploration of experiential marketing;
Businesses are helped to improve the sales capacity of terminal personnel and improve the conversion rate of terminal transactions.
BJ™ combines the findings of customer experience experts with true customer experiences;
Businesses are helped to improve the long process of shopping / service, giving customers a perfect experience.
Please ask for help from our marketing experts: We can answer your questions or help you connect with the appropriate HCR experts.
Free consultation hotline ( 9:00-17:00 in the working days )8610-5326 3000